(CBD — 01)
STUDIO + SYSTEMS · GOLD COAST
Look the part.
Look the part.
Look the part.
Look the part.
Look the part.
Run like clockwork.
Run like clockwork.
Run like clockwork.
We design the brands and websites that win you work, then build the AI systems that answer your calls and handle the admin — so you can get back on the tools.
We design the brands and websites that win you work, then build the
AI systems that answer your calls and handle the admin — so you can get back on the tools.
We design the brands and websites that win you work, then build the AI systems that answer your calls and handle the admin — so you can get back on the tools.
We design the brands and websites that win you work, then build
the AI systems that answer your calls and handle the admin — so you can get back on the tools.
Every call answered
Brands that look the part
Admin that runs itself
Websites that win work
Quotes chased on time
Built on the Gold Coast
00+ clients
0.0/5
00 reviews
00+ clients
0.0/5
00 reviews
(CBD — 02)
WHY CBD
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
We don’t start with software. We start with where your week leaks:
the missed call, the double-handled job, the first impression that loses the quote.
We don’t start with software. We start with where your week leaks:
the missed call, the double-handled job, the first
impression that loses the quote.
Josh Hockley
Founder, Carbon Black Digital
1
2
3
4
/4
(CBD — 03)
WHAT WE DO
Studio + Systems
Two sides of the same job: design that wins the work, and systems that handle it once it lands.
001.
STUDIO
Brand & identity
Logos, colours, type and the rules to use them. A brand as good as your work.
WHAT YOU GET
001.
Logo design
002.
Colour and type
003.
Brand guidelines
004.
From $1,500
002.
STUDIO
Websites, photo & 3D
Fast websites that turn visits into enquiries, with photos, video and 3D that show your work properly.
WHAT YOU GET
001.
Design and build
002.
SEO and speed
003.
Photo, video and 3D
004.
Website care from $39/month
003.
SYSTEMS
AI receptionist & automation
Every call answered 24/7, the details sent to you. Quotes chased and invoices drafted on schedule.
WHAT YOU GET
001.
AI receptionist
002.
Quote follow-up
003.
Admin automation
004.
$199/month incl. 300 min
004.
SYSTEMS
Portals & custom platforms
One place for jobs, customers and crews, built around how you already work.
WHAT YOU GET
001.
Job management
002.
Client portals
003.
Custom AI tools
004.
Fixed quote after a diagnostic
(CBD — 03)
WHAT WE DO
Studio + Systems
Two sides of the same job: design that wins the work, and systems that handle it once it lands.
001.
STUDIO
Brand & identity
Logos, colours, type and the rules to use them. A brand as good as your work.
WHAT YOU GET
001.
Logo design
002.
Colour and type
003.
Brand guidelines
004.
From $1,500
002.
STUDIO
Websites, photo & 3D
Fast websites that turn visits into enquiries, with photos, video and 3D that show your work properly.
WHAT YOU GET
001.
Design and build
002.
SEO and speed
003.
Photo, video and 3D
004.
Website care from $39/month
003.
SYSTEMS
AI receptionist & automation
Every call answered 24/7, the details sent to you. Quotes chased and invoices drafted on schedule.
WHAT YOU GET
001.
AI receptionist
002.
Quote follow-up
003.
Admin automation
004.
$199/month incl. 300 min
004.
SYSTEMS
Portals & custom platforms
One place for jobs, customers and crews, built around how you already work.
WHAT YOU GET
001.
Job management
002.
Client portals
003.
Custom AI tools
004.
Fixed quote after a diagnostic
(CBD — 03)
WHAT WE DO
Studio + Systems
Two sides of the same job: design that wins the work, and systems that handle it once it lands.
001.
STUDIO
Brand & identity
Logos, colours, type and the rules to use them. A brand as good as your work.
001.
Logo design
002.
Colour and type
003.
Brand guidelines
004.
From $1,500
002.
STUDIO
Websites, photo & 3D
Fast websites that turn visits into enquiries, with photos, video and 3D that show your work properly.
001.
Design and build
002.
SEO and speed
003.
Photo, video and 3D
004.
Website care from $39/month
003.
SYSTEMS
AI receptionist & automation
Every call answered 24/7, the details sent to you. Quotes chased and invoices drafted on schedule.
001.
AI receptionist
002.
Quote follow-up
003.
Admin automation
004.
$199/month incl. 300 min
004.
SYSTEMS
Portals & custom platforms
One place for jobs, customers and crews, built around how you already work.
001.
Job management
002.
Client portals
003.
Custom AI tools
004.
Fixed quote after a diagnostic
1
2
3
4
/4
(CBD — 03)
WHAT WE DO
Studio + Systems
Two sides of the same job: design that wins the work, and systems that handle it once it lands.
001.
STUDIO
Brand & identity
Logos, colours, type and the rules to use them. A brand as good as your work.
WHAT YOU GET
001.
Logo design
002.
Colour and type
003.
Brand guidelines
004.
From $1,500
002.
STUDIO
Websites, photo & 3D
Fast websites that turn visits into enquiries, with photos, video and 3D that show your work properly.
WHAT YOU GET
001.
Design and build
002.
SEO and speed
003.
Photo, video and 3D
004.
Website care from $39/month
003.
SYSTEMS
AI receptionist & automation
Every call answered 24/7, the details sent to you. Quotes chased and invoices drafted on schedule.
WHAT YOU GET
001.
AI receptionist
002.
Quote follow-up
003.
Admin automation
004.
$199/month incl. 300 min
004.
SYSTEMS
Portals & custom platforms
One place for jobs, customers and crews, built around how you already work.
WHAT YOU GET
001.
Job management
002.
Client portals
003.
Custom AI tools
004.
Fixed quote after a diagnostic
(CBD — 04)
SELECTED WORK
Our work
Our work
Our work
Websites, portals and AI for real Australian businesses
— from crane hire to physio.
Websites, portals and AI for real Australian businesses
— from crane hire to physio.
2026
C2C Crane Trucks
Website, dispatch portal and AI phone agent for a crane truck hire business in Yatala, QLD.
Industry
Crane truck hire
SERVICE USED
Website, dispatch portal, AI phone agent
Challenge
Bookings came in by phone while the crew was out on a lift.
2026
C2C Crane Trucks
Website, dispatch portal and AI phone agent for a crane truck hire business in Yatala, QLD.
Industry
Crane truck hire
SERVICE USED
Website, dispatch portal, AI phone agent
Challenge
Bookings came in by phone while the crew was out on a lift.
2026
C2C Crane Trucks
Website, dispatch portal and AI phone agent for a crane truck hire business in Yatala, QLD.
Industry
Crane truck hire
SERVICES
Website, dispatch portal, AI phone agent
Challenge
Bookings came in by phone while the crew was out on a lift.
2026
C2C Crane Trucks
Website, dispatch portal and AI phone agent for a crane truck hire business in Yatala, QLD.
Industry
Crane truck hire
SERVICE USED
Website, dispatch portal, AI phone agent
Challenge
Bookings came in by phone while the crew was out on a lift.
2026
C2C Crane Trucks
Website, dispatch portal and AI phone agent for a crane truck hire business in Yatala, QLD.
Industry
Crane truck hire
SERVICE USED
Website, dispatch portal, AI phone agent
Challenge
Bookings came in by phone while the crew was out on a lift.
Plain English, no jargon
Fixed price before we build
You stay in control
Built on the Gold Coast
Most first builds live in 30 days
1
2
3
4
/4
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
WHAT HAPPENS
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
WHAT HAPPENS
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
WHAT HAPPENS
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
WHAT HAPPENS
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
WHAT HAPPENS
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
1
2
3
4
/4
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
WHAT HAPPENS
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
1
2
3
4
/4
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
WHAT HAPPENS
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
1
2
3
4
/4
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
WHAT HAPPENS
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
1
2
3
4
/4
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
1
2
3
4
/4
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
1
2
3
4
/4
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
1
2
3
4
/4
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
1
2
3
4
/4
1
2
3
4
/4
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
WHAT HAPPENS
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
WHAT HAPPENS
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
WHAT HAPPENS
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
WHAT HAPPENS
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
Studio + Systems
(CBD)
(CBD — 06)
WHY CARBON BLACK
Built by someone who ran a trade business — so everything is plain English,
fixed price and built for how work actually happens.
© ‒ 001.
Plain English
No jargon, no lock-in. You always know what you’re paying for and why.
© ‒ 001.
Plain English
No jargon, no lock-in. You always know what you’re paying for and why.
Carbon
Black
© ‒ 002.
Fixed scope
Price agreed before we build. Diagnostics from $1,200, credited to your build.
© ‒ 002.
Fixed scope
Price agreed before we build. Diagnostics from $1,200, credited to your build.
© ‒ 003.
Design and systems, together
The same person designs your brand and builds your systems, so nothing gets lost in the handover.
© ‒ 003.
Design and systems, together
The same person designs your brand and builds your systems, so nothing gets lost in the handover.
© ‒ 004.
Real business impact
We start with the job that costs you the most time or money, and fix that first.
© ‒ 004.
Real business impact
We start with the job that costs you the most time or money, and fix that first.
© ‒ 005.
Local and reachable
Gold Coast based, working Australia-wide. Call 07 5690 5300 and talk to Josh.
© ‒ 005.
Local and reachable
Gold Coast based, working Australia-wide. Call 07 5690 5300 and talk to Josh.
(CBD — 07)
OUR STORY
From the trade to the tools
that run it
From the trade to the
tools that run it
From running a trade business to building the brands and systems
that keep other businesses moving.
Plain English, no jargon
Fixed price before we build
You stay in control
Built on the Gold Coast
Most first builds live in 30 days
(CBD — 08)
PRICING
Clear prices
Clear prices
Clear prices
Start with one job. Add more when it pays off.
All prices ex GST.
Client quote goes here: one or two sentences about the result.
Client name
Role, Business
Client quote goes here: one or two sentences about the result.
Client name
Role, Business
© ‒ 001.
Workflow diagnostic
We map one workflow, check your tools and give you a fixed build quote.
from
$
ex GST
Note:
credited to your build
What’s included:
Workflow and tools mapped
The first job to fix, chosen
We map one workflow with you, measure where the time goes and design the first build.
Fixed-price build quote
Plain-English report
Fee credited to your build
© ‒ 001.
Workflow diagnostic
We map one workflow, check your tools and give you a fixed build quote.
from
$
ex GST
Note:
credited to your build
What’s included:
Workflow and tools mapped
The first job to fix, chosen
We map one workflow with you, measure where the time goes and design the first build.
Fixed-price build quote
Plain-English report
Fee credited to your build
© ‒ 001.
Workflow diagnostic
We map one workflow, check your tools and give you a fixed build quote.
from
$
ex GST
Note:
credited to your build
What’s included:
Workflow and tools mapped
The first job to fix, chosen
We map one workflow with you, measure where the time goes and design the first build.
Fixed-price build quote
Plain-English report
Fee credited to your build
© ‒ 002.
AI receptionist
Answers every call in your business name, takes the details and sends you the summary.
month to month
$
/month
Note:
incl. 300 min, then 50c a minute
What’s included:
Your local number included
300 minutes of calls a month
Extra minutes are 50c each. Ex GST.
Call summaries sent by email
Urgent calls flagged
It takes the details and flags urgent jobs. It never books or quotes.
Month to month, 30 days’ notice
© ‒ 002.
AI receptionist
Answers every call in your business name, takes the details and sends you the summary.
month to month
$
/month
Note:
incl. 300 min, then 50c a minute
What’s included:
Your local number included
300 minutes of calls a month
Extra minutes are 50c each. Ex GST.
Call summaries sent by email
Urgent calls flagged
It takes the details and flags urgent jobs. It never books or quotes.
Month to month, 30 days’ notice
© ‒ 002.
AI receptionist
Answers every call in your business name, takes the details and sends you the summary.
month to month
$
/month
Note:
incl. 300 min, then 50c a minute
What’s included:
Your local number included
300 minutes of calls a month
Extra minutes are 50c each. Ex GST.
Call summaries sent by email
Urgent calls flagged
It takes the details and flags urgent jobs. It never books or quotes.
Month to month, 30 days’ notice
© ‒ 003.
Studio project
Brand from $1,500 · Shoots from $1,200 · Renders from $400 · Website care from $39/month.
from
$
/project
Note:
fixed quote per project
What’s included:
Brand from $1,500
Shoots from $1,200
Photo and video that show your work properly.
Renders from $400
Website care from $39/month
Hosting, updates and small text changes.
Fixed quote, agreed first
© ‒ 003.
Studio project
Brand from $1,500 · Shoots from $1,200 · Renders from $400 · Website care from $39/month.
from
$
/project
Note:
fixed quote per project
What’s included:
Brand from $1,500
Shoots from $1,200
Photo and video that show your work properly.
Renders from $400
Website care from $39/month
Hosting, updates and small text changes.
Fixed quote, agreed first
© ‒ 003.
Studio project
Brand from $1,500 · Shoots from $1,200 · Renders from $400 · Website care from $39/month.
from
$
/project
Note:
fixed quote per project
What’s included:
Brand from $1,500
Shoots from $1,200
Photo and video that show your work properly.
Renders from $400
Website care from $39/month
Hosting, updates and small text changes.
Fixed quote, agreed first
Works with your tools
Works with your tools
Works with your tools
Works with your tools
(CBD — 09)
INSIGHTS
Field notes
Field notes
Field notes
Notes from real builds —
AI, automation and websites.
Plain English, no jargon
Fixed price before we build
You stay in control
Built on the Gold Coast
Most first builds live in 30 days
(CBD — 10)
FAQ
Questions
worth asking
Questions worth asking
Straight answers about cost, timing and what happens
to your calls and data.
Straight answers about cost, timing and what happens to your calls and data.
001.
What does it cost?
Diagnostics start at $1,200 and the fee comes off your build. Builds are a fixed price, agreed before we start.
001.
What does it cost?
Diagnostics start at $1,200 and the fee comes off your build. Builds are a fixed price, agreed before we start.
002.
Will it replace my staff?
No. It takes the repetitive work and hands anything that needs judgement to a person.
002.
Will it replace my staff?
No. It takes the repetitive work and hands anything that needs judgement to a person.
003.
Do callers know they’re talking to AI?
Yes. Our receptionist says so at the start of the call, then gets the caller what they need.
003.
Do callers know they’re talking to AI?
Yes. Our receptionist says so at the start of the call, then gets the caller what they need.
004.
What tools do you work with?
Gmail, Outlook, Xero, MYOB, ServiceM8, HubSpot, Google Sheets and most tools with an API.
004.
What tools do you work with?
Gmail, Outlook, Xero, MYOB, ServiceM8, HubSpot, Google Sheets and most tools with an API.
005.
How long does it take?
Most first builds go live in about 30 days, depending on scope and access to your tools.
005.
How long does it take?
Most first builds go live in about 30 days, depending on scope and access to your tools.
(CBD — 11)
CONTACT
Let’s talk
Let’s talk
Let’s talk
Tell us where the work gets stuck — or how your business should look.
We’ll come back with a practical first step.
Tell us where the work gets stuck — or how your business should look.
We’ll come back with a practical first step.
info@carbonblackdigital.com.au
Send message
Send message
Plain English, no jargon
Plain English, no jargon
Plain English, no jargon
Fixed price before we build
Fixed price before we build
Fixed price before we build
You stay in control
You stay in control
You stay in control
Built on the Gold Coast
Built on the Gold Coast
Built on the Gold Coast
Most first builds live in 30 days
Most first builds live in 30 days
Most first builds live in 30 days
(CBD — 12)
WHAT WE BELIEVE
What
We Believe
Core Beliefs
We build things that make the work simpler —
not things that need their own manual.
We build things that make the work simpler — not things that need their own manual.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Our job isn’t to automate everything. It’s to fix what costs you most, keep you in control, and keep it easy to understand.
Our job isn’t to automate everything. It’s to fix what costs
you most, keep you in control,
and keep it easy to understand.
Our job isn’t to automate everything. It’s to fix what costs you most, keep you in control, and
keep it easy to understand.
Our job isn’t to automate everything. It’s to fix what costs
you most, keep you in control,
and keep it easy to understand.