(CBD — AI RECEPTIONIST)
ANSWERS 24/7 · $199/MONTH
The AI receptionist
The AI receptionist
The AI receptionist
The AI receptionist
The AI receptionist
never misses a call.
never misses a call.
never misses a call.
Up a ladder, on the tools or with a client — every call still gets answered in your business name. It takes the details, flags anything urgent and sends you the summary. Ring it now: 07 5690 5300.
Up a ladder, on the tools or with a client — every call still gets answered in your business name. It takes the details, flags anything urgent and sends you the summary. Ring it now: 07 5690 5300.
Up a ladder, on the tools or with a client — every call still gets answered in your business
name. It takes the details, flags anything urgent and sends you the summary. Ring it now: 07 5690 5300.
Up a ladder, on the tools or with a client — every call still gets answered in your business name.
It takes the details, flags anything urgent and sends you the summary. Ring it now: 07 5690 5300.
Answers 24/7
In your business name
Urgent calls flagged
Summary sent to you
Never books or quotes
$199/month incl. 300 min
00+ clients
0.0/5
00 reviews
00+ clients
0.0/5
00 reviews
(CBD — 02)
WHY CBD
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
We don’t start with software. We start with where your week leaks:
the missed call, the double-handled job, the first impression that loses the quote.
We don’t start with software. We start with where your week leaks:
the missed call, the double-handled job, the first
impression that loses the quote.
Josh Hockley
Founder, Carbon Black Digital
1
2
3
4
/4
(CBD — 03)
WHAT IT DOES
What it does
It answers, takes the details and sends you the summary. It never books or quotes — you confirm.
001.
CALLS
Answers every call
24/7, in your business name. It tells callers it’s an AI up front.
WHAT YOU GET
001.
Day or night
002.
Your business name
003.
Says it’s an AI
004.
$199/month incl. 300 min
002.
DETAILS
Captures the job
Name, site, what they need and when — the details you need to call back.
WHAT YOU GET
001.
Name and number
002.
Site and job details
003.
When they need it
004.
Included
003.
SUMMARY
Sends you the summary
By email and logged, with urgent calls flagged so you call back first.
WHAT YOU GET
001.
Summary by email
002.
Every call logged
003.
Urgent calls flagged
004.
Included
004.
RULES
Your rules
What it can say, when to hand over, and you keep your number.
WHAT YOU GET
001.
What it can say
002.
When it hands over
003.
Keep your number
004.
Included
(CBD — 03)
WHAT IT DOES
What it does
It answers, takes the details and sends you the summary. It never books or quotes — you confirm.
001.
CALLS
Answers every call
24/7, in your business name. It tells callers it’s an AI up front.
001.
Day or night
002.
Your business name
003.
Says it’s an AI
004.
$199/month incl. 300 min
002.
DETAILS
Captures the job
Name, site, what they need and when — the details you need to call back.
001.
Name and number
002.
Site and job details
003.
When they need it
004.
Included
003.
SUMMARY
Sends you the summary
By email and logged, with urgent calls flagged so you call back first.
001.
Summary by email
002.
Every call logged
003.
Urgent calls flagged
004.
Included
004.
RULES
Your rules
What it can say, when to hand over, and you keep your number.
001.
What it can say
002.
When it hands over
003.
Keep your number
004.
Included
1
2
3
4
/4
(CBD — 03)
WHAT IT DOES
What it does
It answers, takes the details and sends you the summary. It never books or quotes — you confirm.
001.
CALLS
Answers every call
24/7, in your business name. It tells callers it’s an AI up front.
WHAT YOU GET
001.
Day or night
002.
Your business name
003.
Says it’s an AI
004.
$199/month incl. 300 min
002.
DETAILS
Captures the job
Name, site, what they need and when — the details you need to call back.
WHAT YOU GET
001.
Name and number
002.
Site and job details
003.
When they need it
004.
Included
003.
SUMMARY
Sends you the summary
By email and logged, with urgent calls flagged so you call back first.
WHAT YOU GET
001.
Summary by email
002.
Every call logged
003.
Urgent calls flagged
004.
Included
004.
RULES
Your rules
What it can say, when to hand over, and you keep your number.
WHAT YOU GET
001.
What it can say
002.
When it hands over
003.
Keep your number
004.
Included
(CBD — 03)
WHAT IT DOES
What it does
It answers, takes the details and sends you the summary. It never books or quotes — you confirm.
001.
CALLS
Answers every call
24/7, in your business name. It tells callers it’s an AI up front.
WHAT YOU GET
001.
Day or night
002.
Your business name
003.
Says it’s an AI
004.
$199/month incl. 300 min
002.
DETAILS
Captures the job
Name, site, what they need and when — the details you need to call back.
WHAT YOU GET
001.
Name and number
002.
Site and job details
003.
When they need it
004.
Included
003.
SUMMARY
Sends you the summary
By email and logged, with urgent calls flagged so you call back first.
WHAT YOU GET
001.
Summary by email
002.
Every call logged
003.
Urgent calls flagged
004.
Included
004.
RULES
Your rules
What it can say, when to hand over, and you keep your number.
WHAT YOU GET
001.
What it can say
002.
When it hands over
003.
Keep your number
004.
Included
(CBD — 04)
RUNNING ON A REAL BUSINESS
Our work
Our work
Our work
C2C Crane Trucks uses it to answer calls while the crew is on site
— every call logged, urgent jobs flagged.
C2C Crane Trucks uses it to answer calls while the crew is on site — every
call logged, urgent jobs flagged.
2026
C2C Crane Trucks
AI phone agent answering real calls for a crane truck hire business in Yatala, QLD.
Industry
Crane truck hire
SERVICE USED
AI phone agent, operations portal
Challenge
A call that rang out could be a job that went elsewhere.
2026
C2C Crane Trucks
AI phone agent answering real calls for a crane truck hire business in Yatala, QLD.
Industry
Crane truck hire
SERVICES
AI phone agent, operations portal
Challenge
A call that rang out could be a job that went elsewhere.
2026
C2C Crane Trucks
AI phone agent answering real calls for a crane truck hire business in Yatala, QLD.
Industry
Crane truck hire
SERVICE USED
AI phone agent, operations portal
Challenge
A call that rang out could be a job that went elsewhere.
2026
C2C Crane Trucks
AI phone agent answering real calls for a crane truck hire business in Yatala, QLD.
Industry
Crane truck hire
SERVICE USED
AI phone agent, operations portal
Challenge
A call that rang out could be a job that went elsewhere.
2026
C2C Crane Trucks
AI phone agent answering real calls for a crane truck hire business in Yatala, QLD.
Industry
Crane truck hire
SERVICE USED
AI phone agent, operations portal
Challenge
A call that rang out could be a job that went elsewhere.
Plain English, no jargon
Fixed price before we build
You stay in control
Built on the Gold Coast
Most first builds live in 30 days
1
2
3
4
/4
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
WHAT HAPPENS
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
WHAT HAPPENS
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
WHAT HAPPENS
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
WHAT HAPPENS
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
1
2
3
4
/4
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
1
2
3
4
/4
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
1
2
3
4
/4
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
1
2
3
4
/4
1
2
3
4
/4
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
WHAT HAPPENS
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
WHAT HAPPENS
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
WHAT HAPPENS
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
WHAT HAPPENS
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
WHAT HAPPENS
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
1
2
3
4
/4
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
WHAT HAPPENS
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
1
2
3
4
/4
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
WHAT HAPPENS
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
1
2
3
4
/4
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
WHAT HAPPENS
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
1
2
3
4
/4
Studio + Systems
(CBD)
(CBD — 06)
WHY CARBON BLACK
Built by someone who ran a trade business — so everything is plain English,
fixed price and built for how work actually happens.
© ‒ 001.
Plain English
No jargon, no lock-in. You always know what you’re paying for and why.
© ‒ 001.
Plain English
No jargon, no lock-in. You always know what you’re paying for and why.
Carbon
Black
© ‒ 002.
Fixed scope
Price agreed before we build. Diagnostics from $1,200, credited to your build.
© ‒ 002.
Fixed scope
Price agreed before we build. Diagnostics from $1,200, credited to your build.
© ‒ 003.
Design and systems, together
The same person designs your brand and builds your systems, so nothing gets lost in the handover.
© ‒ 003.
Design and systems, together
The same person designs your brand and builds your systems, so nothing gets lost in the handover.
© ‒ 004.
Real business impact
We start with the job that costs you the most time or money, and fix that first.
© ‒ 004.
Real business impact
We start with the job that costs you the most time or money, and fix that first.
© ‒ 005.
Local and reachable
Gold Coast based, working Australia-wide. Call 07 5690 5300 and talk to Josh.
© ‒ 005.
Local and reachable
Gold Coast based, working Australia-wide. Call 07 5690 5300 and talk to Josh.
(CBD — 07)
OUR STORY
From the trade to the tools
that run it
From the trade to the
tools that run it
From running a trade business to building the brands and systems
that keep other businesses moving.
Plain English, no jargon
Fixed price before we build
You stay in control
Built on the Gold Coast
Most first builds live in 30 days
(CBD — 08)
PRICING
Clear prices
Clear prices
Clear prices
Start with one job. Add more when it pays off.
All prices ex GST.
Client quote goes here: one or two sentences about the result.
Client name
Role, Business
Client quote goes here: one or two sentences about the result.
Client name
Role, Business
© ‒ 001.
Workflow diagnostic
We map one workflow, check your tools and give you a fixed build quote.
from
$
ex GST
Note:
credited to your build
What’s included:
Workflow and tools mapped
The first job to fix, chosen
We map one workflow with you, measure where the time goes and design the first build.
Fixed-price build quote
Plain-English report
Fee credited to your build
© ‒ 001.
Workflow diagnostic
We map one workflow, check your tools and give you a fixed build quote.
from
$
ex GST
Note:
credited to your build
What’s included:
Workflow and tools mapped
The first job to fix, chosen
We map one workflow with you, measure where the time goes and design the first build.
Fixed-price build quote
Plain-English report
Fee credited to your build
© ‒ 001.
Workflow diagnostic
We map one workflow, check your tools and give you a fixed build quote.
from
$
ex GST
Note:
credited to your build
What’s included:
Workflow and tools mapped
The first job to fix, chosen
We map one workflow with you, measure where the time goes and design the first build.
Fixed-price build quote
Plain-English report
Fee credited to your build
© ‒ 002.
AI receptionist
Answers every call in your business name, takes the details and sends you the summary.
month to month
$
/month
Note:
incl. 300 min, then 50c a minute
What’s included:
Your local number included
300 minutes of calls a month
Extra minutes are 50c each. Ex GST.
Call summaries sent by email
Urgent calls flagged
It takes the details and flags urgent jobs. It never books or quotes.
Month to month, 30 days’ notice
© ‒ 002.
AI receptionist
Answers every call in your business name, takes the details and sends you the summary.
month to month
$
/month
Note:
incl. 300 min, then 50c a minute
What’s included:
Your local number included
300 minutes of calls a month
Extra minutes are 50c each. Ex GST.
Call summaries sent by email
Urgent calls flagged
It takes the details and flags urgent jobs. It never books or quotes.
Month to month, 30 days’ notice
© ‒ 002.
AI receptionist
Answers every call in your business name, takes the details and sends you the summary.
month to month
$
/month
Note:
incl. 300 min, then 50c a minute
What’s included:
Your local number included
300 minutes of calls a month
Extra minutes are 50c each. Ex GST.
Call summaries sent by email
Urgent calls flagged
It takes the details and flags urgent jobs. It never books or quotes.
Month to month, 30 days’ notice
© ‒ 003.
Care plan
Hosting, monitoring and ongoing improvements after launch. Month to month.
from
$
/month
Note:
month to month, 30 days’ notice
What’s included:
Monitoring and fixes
Monthly improvements
Small improvements each month, agreed with you.
Call and usage reports
Priority support
Fixes come first, and you talk to Josh.
New automations as you grow
© ‒ 003.
Care plan
Hosting, monitoring and ongoing improvements after launch. Month to month.
from
$
/month
Note:
month to month, 30 days’ notice
What’s included:
Monitoring and fixes
Monthly improvements
Small improvements each month, agreed with you.
Call and usage reports
Priority support
Fixes come first, and you talk to Josh.
New automations as you grow
© ‒ 003.
Care plan
Hosting, monitoring and ongoing improvements after launch. Month to month.
from
$
/month
Note:
month to month, 30 days’ notice
What’s included:
Monitoring and fixes
Monthly improvements
Small improvements each month, agreed with you.
Call and usage reports
Priority support
Fixes come first, and you talk to Josh.
New automations as you grow
Works with your tools
Works with your tools
Works with your tools
Works with your tools
(CBD — 09)
INSIGHTS
Field notes
Field notes
Field notes
Notes from real builds —
AI, automation and websites.
Plain English, no jargon
Fixed price before we build
You stay in control
Built on the Gold Coast
Most first builds live in 30 days
(CBD — 10)
FAQ
Questions
worth asking
Questions worth asking
Straight answers about callers, tricky calls
and keeping your number.
Straight answers about callers, tricky calls and keeping your number.
001.
Will callers know it’s AI?
Yes. It says so up front, then gets the caller what they need.
001.
Will callers know it’s AI?
Yes. It says so up front, then gets the caller what they need.
002.
What happens with tricky calls?
It takes a message and flags it for you. It never makes up prices or promises, and anything that needs judgement comes to you.
002.
What happens with tricky calls?
It takes a message and flags it for you. It never makes up prices or promises, and anything that needs judgement comes to you.
003.
Can I keep my number?
Yes. Divert your number to it when you’re busy or after hours, or all the time.
003.
Can I keep my number?
Yes. Divert your number to it when you’re busy or after hours, or all the time.
004.
How is this different from a virtual receptionist?
A human answering service charges per call. An AI receptionist is a flat monthly fee: $199/month including 300 minutes.
004.
How is this different from a virtual receptionist?
A human answering service charges per call. An AI receptionist is a flat monthly fee: $199/month including 300 minutes.
005.
Is it a phone answering service for tradies?
Yes. It’s built for people on the tools. It doesn’t book jobs: it takes the details and sends them to you, and you confirm.
005.
Is it a phone answering service for tradies?
Yes. It’s built for people on the tools. It doesn’t book jobs: it takes the details and sends them to you, and you confirm.
(CBD — 11)
CONTACT
Get it set up
Get it set up
Get it set up
Ring our AI receptionist on 07 5690 5300 and hear it for yourself.
Then tell us about your calls and we’ll set yours up.
Ring our AI receptionist on 07 5690 5300 and hear it for yourself.
Then tell us about your calls and we’ll set yours up.
info@carbonblackdigital.com.au
Send message
Send message
Plain English, no jargon
Plain English, no jargon
Plain English, no jargon
Fixed price before we build
Fixed price before we build
Fixed price before we build
You stay in control
You stay in control
You stay in control
Built on the Gold Coast
Built on the Gold Coast
Built on the Gold Coast
Most first builds live in 30 days
Most first builds live in 30 days
Most first builds live in 30 days
(CBD — 12)
WHAT WE BELIEVE
What
We Believe
Core Beliefs
We build things that make the work simpler —
not things that need their own manual.
We build things that make the work simpler — not things that need their own manual.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Our job isn’t to automate everything. It’s to fix what costs you most, keep you in control, and keep it easy to understand.
Our job isn’t to automate everything. It’s to fix what costs
you most, keep you in control,
and keep it easy to understand.
Our job isn’t to automate everything. It’s to fix what costs
you most, keep you in control,
and keep it easy to understand.
Our job isn’t to automate everything. It’s to fix what costs you most, keep you in control, and
keep it easy to understand.