(CBD — AUTOMATION)
FOR TRADES
Admin automation
Admin automation
Admin automation
Admin automation
Admin automation
for tradies.
for tradies.
for tradies.
Nous concevons et déployons des systèmes sur mesure d'IA pour les équipes qui ont besoin d'automatisation, d'aide à la décision,
et d'intelligence opérationnelle intégrée à leurs flux de travail.
Nous concevons et déployons des systèmes d’IA sur mesure pour les équipes qui ont besoin d’automatisation, d’aide à la décision,
et d’intelligence opérationnelle intégrées à leurs flux de travail.
Nous concevons et déployons des systèmes d’IA sur mesure pour les équipes qui ont besoin d’automatisation, d’aide à la décision et d’intelligence opérationnelle intégrées à leurs flux de travail.
L’automatisation plutôt que les tâches fastidieuses
Des décisions fondées sur les données
Une IA conçue pour les flux de travail réels
Intelligence prête pour la production
Des systèmes qui sont réellement livrésDes systèmes qui sont réellement livrés
L’IA intégrée aux opérations
Plus de 40 clients
4.9/51,5 k avis sur Clutch
00 reviews
Plus de 40 clients
4.9/51,5 k avis sur Clutch
00 reviews
(CBD — 02)
WHY CBD
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Nous ne commençons pas par les modèles. Nous commençons par la façon dont les décisions sont prises,
où les processus échouent et comment les systèmes se comportent sous pression.
Nous ne commençons pas par des modèles. Nous commençons par la façon dont les décisions sont prises, où les processus échouent et comment les systèmes se comportent sous pression.
Josh Hockley
Alex RomanovArchitecte principal en IA
1
2
3
4
/4
(CBD — 03)
WHAT WE SET UP
Trade Systems
We connect what you already run — ServiceM8, Xero, MYOB, Gmail or Outlook — and automate the admin in between.
001.
CALLS
Call answering
An AI receptionist answers every call, takes the details and sends you the summary.
CE QUE NOUS ANALYSONS
001.
Answers 24/7
002.
Takes the details
003.
Flags urgent calls
004.
$199/month incl. 300 min
002.
QUOTES
Quote follow-up
Quotes go out the same day and chase themselves, then stop the moment the customer replies.
CE QUE NOUS ANALYSONS
001.
Same-day quotes
002.
Follow-ups on your rules
003.
Hands back when they reply
004.
Fixed quote after a diagnostic
003.
JOBS
One job record, from ring to paid
Jobs, crews, photos and invoices in one place, with Xero or MYOB.
CE QUE NOUS ANALYSONS
001.
Job management
002.
Crew updates
003.
Xero or MYOB
004.
Fixed quote after a diagnostic
004.
INVOICES
Invoices and reminders
Invoices drafted and reminders sent on schedule, with you approving what goes out.
CE QUE NOUS ANALYSONS
001.
Invoice drafts
002.
Payment reminders
003.
You approve first
004.
Fixed quote after a diagnostic
(CBD — 03)
WHAT WE SET UP
Trade Systems
We connect what you already run — ServiceM8, Xero, MYOB, Gmail or Outlook — and automate the admin in between.
001.
CALLS
Call answering
An AI receptionist answers every call, takes the details and sends you the summary.
CE QUE NOUS ANALYSONS
001.
Answers 24/7
002.
Takes the details
003.
Flags urgent calls
004.
$199/month incl. 300 min
002.
QUOTES
Quote follow-up
Quotes go out the same day and chase themselves, then stop the moment the customer replies.
CE QUE NOUS ANALYSONS
001.
Same-day quotes
002.
Follow-ups on your rules
003.
Hands back when they reply
004.
Fixed quote after a diagnostic
003.
JOBS
One job record, from ring to paid
Jobs, crews, photos and invoices in one place, with Xero or MYOB.
CE QUE NOUS ANALYSONS
001.
Job management
002.
Crew updates
003.
Xero or MYOB
004.
Fixed quote after a diagnostic
004.
INVOICES
Invoices and reminders
Invoices drafted and reminders sent on schedule, with you approving what goes out.
CE QUE NOUS ANALYSONS
001.
Invoice drafts
002.
Payment reminders
003.
You approve first
004.
Fixed quote after a diagnostic
1
2
3
4
/4
(CBD — 03)
WHAT WE SET UP
Trade Systems
We connect what you already run — ServiceM8, Xero, MYOB, Gmail or Outlook — and automate the admin in between.
001.
CALLS
Call answering
An AI receptionist answers every call, takes the details and sends you the summary.
CE QUE NOUS ANALYSONS
001.
Answers 24/7
002.
Takes the details
003.
Flags urgent calls
004.
$199/month incl. 300 min
002.
QUOTES
Quote follow-up
Quotes go out the same day and chase themselves, then stop the moment the customer replies.
CE QUE NOUS ANALYSONS
001.
Same-day quotes
002.
Follow-ups on your rules
003.
Hands back when they reply
004.
Fixed quote after a diagnostic
003.
JOBS
One job record, from ring to paid
Jobs, crews, photos and invoices in one place, with Xero or MYOB.
CE QUE NOUS ANALYSONS
001.
Job management
002.
Crew updates
003.
Xero or MYOB
004.
Fixed quote after a diagnostic
004.
INVOICES
Invoices and reminders
Invoices drafted and reminders sent on schedule, with you approving what goes out.
CE QUE NOUS ANALYSONS
001.
Invoice drafts
002.
Payment reminders
003.
You approve first
004.
Fixed quote after a diagnostic
(CBD — 03)
WHAT WE SET UP
Trade Systems
We connect what you already run — ServiceM8, Xero, MYOB, Gmail or Outlook — and automate the admin in between.
001.
CALLS
Call answering
An AI receptionist answers every call, takes the details and sends you the summary.
001.
Answers 24/7
002.
Takes the details
003.
Flags urgent calls
004.
$199/month incl. 300 min
002.
QUOTES
Quote follow-up
Quotes go out the same day and chase themselves, then stop the moment the customer replies.
001.
Same-day quotes
002.
Follow-ups on your rules
003.
Hands back when they reply
004.
Fixed quote after a diagnostic
003.
JOBS
One job record, from ring to paid
Jobs, crews, photos and invoices in one place, with Xero or MYOB.
001.
Job management
002.
Crew updates
003.
Xero or MYOB
004.
Fixed quote after a diagnostic
004.
INVOICES
Invoices and reminders
Invoices drafted and reminders sent on schedule, with you approving what goes out.
001.
Invoice drafts
002.
Payment reminders
003.
You approve first
004.
Fixed quote after a diagnostic
(CBD — 04)
SELECTED WORK
Our work
Our work
Our work
Que vous exploriez simplement les possibilités
ou que vous cherchiez à faire évoluer les outils existants.
2026
C2C Crane Trucks
Website, dispatch portal and AI phone agent for a crane truck hire business in Yatala, QLD.
Industrie
Crane truck hire
SERVICE UTILISÉ
Dispatch portal, AI phone agent
Défi
Bookings came in by phone while the crew was out on a lift.
2026
C2C Crane Trucks
Website, dispatch portal and AI phone agent for a crane truck hire business in Yatala, QLD.
Industrie
Crane truck hire
SERVICE UTILISÉ
Dispatch portal, AI phone agent
Défi
Bookings came in by phone while the crew was out on a lift.
2026
C2C Crane Trucks
Website, dispatch portal and AI phone agent for a crane truck hire business in Yatala, QLD.
Industrie
Crane truck hire
SERVICE UTILISÉ
Dispatch portal, AI phone agent
Défi
Bookings came in by phone while the crew was out on a lift.
2026
C2C Crane Trucks
Website, dispatch portal and AI phone agent for a crane truck hire business in Yatala, QLD.
Industrie
Crane truck hire
SERVICE UTILISÉ
Dispatch portal, AI phone agent
Défi
Bookings came in by phone while the crew was out on a lift.
2026
C2C Crane Trucks
Website, dispatch portal and AI phone agent for a crane truck hire business in Yatala, QLD.
Industrie
Crane truck hire
SERVICE UTILISÉ
Dispatch portal, AI phone agent
Défi
Bookings came in by phone while the crew was out on a lift.
Pas de battage médiatique. Juste des systèmes
La clarté l’emporte sur l’automatisation
Des décisions plutôt que des démonstrations
Conçu pour la réalité chaotique
Systèmes qui résistent à la pression
1
2
3
4
/4
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
CE QUE NOUS ANALYSONS
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
CE QUE NOUS ANALYSONS
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
CE QUE NOUS ANALYSONS
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
CE QUE NOUS ANALYSONS
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
CE QUE NOUS ANALYSONS
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
1
2
3
4
/4
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
CE QUE NOUS ANALYSONS
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
1
2
3
4
/4
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
CE QUE NOUS ANALYSONS
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
1
2
3
4
/4
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
CE QUE NOUS ANALYSONS
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
1
2
3
4
/4
1
2
3
4
/4
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
CE QUE NOUS ANALYSONS
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
CE QUE NOUS ANALYSONS
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
CE QUE NOUS ANALYSONS
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
CE QUE NOUS ANALYSONS
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
1
2
3
4
/4
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
1
2
3
4
/4
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
1
2
3
4
/4
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
1
2
3
4
/4
Ce que nous livrons (®)
Ce que nous livrons (®)
(CBD — 06)
WHY CARBON BLACK
Nous concevons et développons des systèmes d’IA qui opèrent
au sein de flux de travail réels — de l’idée à la production.
© ‒ 001.
Plain English
No jargon, no lock-in. You always know what you’re paying for and why.
© ‒ 001.
Plain English
No jargon, no lock-in. You always know what you’re paying for and why.
Flux
quantique
© ‒ 002.
Fixed scope
Price agreed before we build. Diagnostics from $1,200, credited to your build.
© ‒ 002.
Fixed scope
Price agreed before we build. Diagnostics from $1,200, credited to your build.
© ‒ 003.
Design and systems, together
The same person designs your brand and builds your systems, so nothing gets lost in the handover.
© ‒ 003.
Design and systems, together
The same person designs your brand and builds your systems, so nothing gets lost in the handover.
© ‒ 004.
Real business impact
We start with the job that costs you the most time or money, and fix that first.
© ‒ 004.
Real business impact
We start with the job that costs you the most time or money, and fix that first.
© ‒ 005.
Local and reachable
Gold Coast based, working Australia-wide. Call 07 5690 5300 and talk to Josh.
© ‒ 005.
Local and reachable
Gold Coast based, working Australia-wide. Call 07 5690 5300 and talk to Josh.
(CBD — 07)
OUR STORY
Systèmes d’ingénierie qui transforment
le travail complexe en automatisation
Des systèmes d’ingénierie
qui transforment le travail complexe en automatisation
Des premiers outils d'automatisation à la création de
systèmes d'IA de production utilisés par des entreprises en croissance.
Pas de battage médiatique. Juste des systèmes
La clarté l’emporte sur l’automatisation
Des décisions plutôt que des démonstrations
Conçu pour la réalité chaotique
Systèmes qui résistent à la pression
(CBD — 08)
PRICING
Clear prices
Clear prices
Clear prices
Des modèles d’engagement flexibles pour les équipes
qui explorent ou font évoluer des systèmes d’IA.
Client quote goes here: one or two sentences about the result.
Client name
Role, Business
Client quote goes here: one or two sentences about the result.
Client name
Role, Business
© ‒ 001.
Workflow diagnostic
We map one workflow, check your tools and give you a fixed build quote.
from
$
ex GST
Note:
credited to your build
Ce qui est inclus :
Workflow and tools mapped
The first job to fix, chosen
We map one workflow with you, measure where the time goes and design the first build.
Fixed-price build quote
Plain-English report
Fee credited to your build
© ‒ 001.
Workflow diagnostic
We map one workflow, check your tools and give you a fixed build quote.
from
$
ex GST
Note:
credited to your build
Ce qui est inclus :
Workflow and tools mapped
The first job to fix, chosen
We map one workflow with you, measure where the time goes and design the first build.
Fixed-price build quote
Plain-English report
Fee credited to your build
© ‒ 001.
Workflow diagnostic
We map one workflow, check your tools and give you a fixed build quote.
from
$
ex GST
Note:
credited to your build
Ce qui est inclus :
Workflow and tools mapped
The first job to fix, chosen
We map one workflow with you, measure where the time goes and design the first build.
Fixed-price build quote
Plain-English report
Fee credited to your build
© ‒ 002.
AI receptionist
Answers every call in your business name, takes the details and sends you the summary.
month to month
$
/month
Note:
incl. 300 min, then 50c a minute
Ce qui est inclus :
Your local number included
300 minutes of calls a month
Extra minutes are 50c each. Ex GST.
Call summaries sent by email
Urgent calls flagged
It takes the details and flags urgent jobs. It never books or quotes.
Month to month, 30 days’ notice
© ‒ 002.
AI receptionist
Answers every call in your business name, takes the details and sends you the summary.
month to month
$
/month
Note:
incl. 300 min, then 50c a minute
Ce qui est inclus :
Your local number included
300 minutes of calls a month
Extra minutes are 50c each. Ex GST.
Call summaries sent by email
Urgent calls flagged
It takes the details and flags urgent jobs. It never books or quotes.
Month to month, 30 days’ notice
© ‒ 002.
AI receptionist
Answers every call in your business name, takes the details and sends you the summary.
month to month
$
/month
Note:
incl. 300 min, then 50c a minute
Ce qui est inclus :
Your local number included
300 minutes of calls a month
Extra minutes are 50c each. Ex GST.
Call summaries sent by email
Urgent calls flagged
It takes the details and flags urgent jobs. It never books or quotes.
Month to month, 30 days’ notice
© ‒ 003.
Care plan
Hosting, monitoring and ongoing improvements after launch. Month to month.
from
$
/month
Note:
month to month, 30 days’ notice
Ce qui est inclus :
Monitoring and fixes
Monthly improvements
Small improvements each month, agreed with you.
Call and usage reports
Priority support
Fixes come first, and you talk to Josh.
New automations as you grow
© ‒ 003.
Care plan
Hosting, monitoring and ongoing improvements after launch. Month to month.
from
$
/month
Note:
month to month, 30 days’ notice
Ce qui est inclus :
Monitoring and fixes
Monthly improvements
Small improvements each month, agreed with you.
Call and usage reports
Priority support
Fixes come first, and you talk to Josh.
New automations as you grow
© ‒ 003.
Care plan
Hosting, monitoring and ongoing improvements after launch. Month to month.
from
$
/month
Note:
month to month, 30 days’ notice
Ce qui est inclus :
Monitoring and fixes
Monthly improvements
Small improvements each month, agreed with you.
Call and usage reports
Priority support
Fixes come first, and you talk to Josh.
New automations as you grow
Works with your tools
Works with your tools
Works with your tools
Works with your tools
(CBD — 09)
INSIGHTS
Field notes
Field notes
Field notes
Notes sur les systèmes d’IA, les choix d’architecture,
et les leçons tirées de déploiements réels.
Pas de battage médiatique. Juste des systèmes
La clarté l’emporte sur l’automatisation
Des décisions plutôt que des démonstrations
Conçu pour la réalité chaotique
Systèmes qui résistent à la pression
(CBD — 10)
FAQ
Questions
qui comptent
Questionsqui comptent
Un ensemble clair de réponses sur la manière dont nous concevons, construisons,
et déployons des systèmes d'IA dans des environnements réels.
Un ensemble clair de réponses sur la manière dont nous concevons, construisons, et déployons des systèmes d'IA dans des environnements réels.
001.
Do I need to change the software I use?
Usually not. We connect to what you already run, like ServiceM8, Xero, MYOB, Gmail or Outlook.
001.
Do I need to change the software I use?
Usually not. We connect to what you already run, like ServiceM8, Xero, MYOB, Gmail or Outlook.
002.
What does it cost?
Diagnostics start at $1,200 and come off your build. The AI receptionist is $199 a month, including 300 minutes.
002.
What does it cost?
Diagnostics start at $1,200 and come off your build. The AI receptionist is $199 a month, including 300 minutes.
003.
Will customers know it’s AI?
Yes. It says so up front, then gets them what they need.
003.
Will customers know it’s AI?
Yes. It says so up front, then gets them what they need.
004.
Will it keep texting after someone replies?
No. Follow-ups stop or hand over when the customer replies, approves, declines or opts out. We test each case before launch.
004.
Will it keep texting after someone replies?
No. Follow-ups stop or hand over when the customer replies, approves, declines or opts out. We test each case before launch.
005.
How fast can it be running?
Most first builds go live in about 30 days. The receptionist is usually quicker.
005.
How fast can it be running?
Most first builds go live in about 30 days. The receptionist is usually quicker.
(CBD — 11)
CONTACT
Let’s talk
Let’s talk
Let’s talk
Apportez votre système, votre flux de travail ou votre idée.
Nous vous aiderons à comprendre ce qu’il faut pour le créer et le déployer.
Apportez votre système, votre flux de travail ou votre idée.
Nous vous aiderons à comprendre ce qu’il faut
pour le concevoir et le déployer.
info@carbonblackdigital.com.au
Envoyer un message
Envoyer un message
Pas de battage médiatique. Juste des systèmes
Pas de battage médiatique. Juste des systèmes
Pas de battage médiatique. Juste des systèmes
La clarté l’emporte sur l’automatisation
La clarté l’emporte sur l’automatisation
La clarté l’emporte sur l’automatisation
Des décisions plutôt que des démonstrations
Des décisions plutôt que des démonstrations
Des décisions plutôt que des démonstrations
Conçu pour la réalité chaotique
Conçu pour la réalité chaotique
Conçu pour la réalité chaotique
Systèmes qui résistent à la pression
Systèmes qui résistent à la pression
Systèmes qui résistent à la pression
(CBD — 12)
WHAT WE BELIEVE
Ce que
nous croyons
Ce que nous croyons
Nous concevons des systèmes d'IA qui améliorent le travail réel —
pas seulement pour démontrer la technologie.
Nous concevons des systèmes d'IA qui améliorent le travail réel — pas seulement pour démontrer la technologie.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Notre travail n’est pas d’automatiser tout.
Il s’agit de concevoir des systèmes qui restent compréhensibles, explicables et contrôlables — même lorsque les choses tournent mal.