(CBD — AI RECEPTIONIST)
ANSWERS 24/7 · $199/MONTH
The AI receptionist
The AI receptionist
The AI receptionist
The AI receptionist
The AI receptionist
never misses a call.
never misses a call.
never misses a call.
Nous concevons et déployons des systèmes sur mesure d'IA pour les équipes qui ont besoin d'automatisation, d'aide à la décision,
et d'intelligence opérationnelle intégrée à leurs flux de travail.
Nous concevons et déployons des systèmes d’IA sur mesure pour les équipes qui ont besoin d’automatisation, d’aide à la décision et d’intelligence opérationnelle intégrées à leurs flux de travail.
Nous concevons et déployons des systèmes d’IA sur mesure pour les équipes qui ont besoin d’automatisation, d’aide à la décision,
et d’intelligence opérationnelle intégrées à leurs flux de travail.
L’automatisation plutôt que les tâches fastidieuses
Des décisions fondées sur les données
Une IA conçue pour les flux de travail réels
Intelligence prête pour la production
Des systèmes qui sont réellement livrésDes systèmes qui sont réellement livrés
L’IA intégrée aux opérations
Plus de 40 clients
4.9/51,5 k avis sur Clutch
00 reviews
Plus de 40 clients
4.9/51,5 k avis sur Clutch
00 reviews
(CBD — 02)
WHY CBD
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Most small businesses don’t have a tech problem. They have a time problem — the phone rings while you’re on the tools, quotes go cold, and the website doesn’t do you justice.
Nous ne commençons pas par les modèles. Nous commençons par la façon dont les décisions sont prises,
où les processus échouent et comment les systèmes se comportent sous pression.
Nous ne commençons pas par des modèles. Nous commençons par la façon dont les décisions sont prises, où les processus échouent et comment les systèmes se comportent sous pression.
Josh Hockley
Alex RomanovArchitecte principal en IA
1
2
3
4
/4
(CBD — 03)
WHAT IT DOES
What it does
It answers, takes the details and sends you the summary. It never books or quotes — you confirm.
001.
CALLS
Answers every call
24/7, in your business name. It tells callers it’s an AI up front.
CE QUE NOUS ANALYSONS
001.
Day or night
002.
Your business name
003.
Says it’s an AI
004.
$199/month incl. 300 min
002.
DETAILS
Captures the job
Name, site, what they need and when — the details you need to call back.
CE QUE NOUS ANALYSONS
001.
Name and number
002.
Site and job details
003.
When they need it
004.
Included
003.
SUMMARY
Sends you the summary
By email and logged, with urgent calls flagged so you call back first.
CE QUE NOUS ANALYSONS
001.
Summary by email
002.
Every call logged
003.
Urgent calls flagged
004.
Included
004.
RULES
Your rules
What it can say, when to hand over, and you keep your number.
CE QUE NOUS ANALYSONS
001.
What it can say
002.
When it hands over
003.
Keep your number
004.
Included
(CBD — 03)
WHAT IT DOES
What it does
It answers, takes the details and sends you the summary. It never books or quotes — you confirm.
001.
CALLS
Answers every call
24/7, in your business name. It tells callers it’s an AI up front.
001.
Day or night
002.
Your business name
003.
Says it’s an AI
004.
$199/month incl. 300 min
002.
DETAILS
Captures the job
Name, site, what they need and when — the details you need to call back.
001.
Name and number
002.
Site and job details
003.
When they need it
004.
Included
003.
SUMMARY
Sends you the summary
By email and logged, with urgent calls flagged so you call back first.
001.
Summary by email
002.
Every call logged
003.
Urgent calls flagged
004.
Included
004.
RULES
Your rules
What it can say, when to hand over, and you keep your number.
001.
What it can say
002.
When it hands over
003.
Keep your number
004.
Included
1
2
3
4
/4
(CBD — 03)
WHAT IT DOES
What it does
It answers, takes the details and sends you the summary. It never books or quotes — you confirm.
001.
CALLS
Answers every call
24/7, in your business name. It tells callers it’s an AI up front.
CE QUE NOUS ANALYSONS
001.
Day or night
002.
Your business name
003.
Says it’s an AI
004.
$199/month incl. 300 min
002.
DETAILS
Captures the job
Name, site, what they need and when — the details you need to call back.
CE QUE NOUS ANALYSONS
001.
Name and number
002.
Site and job details
003.
When they need it
004.
Included
003.
SUMMARY
Sends you the summary
By email and logged, with urgent calls flagged so you call back first.
CE QUE NOUS ANALYSONS
001.
Summary by email
002.
Every call logged
003.
Urgent calls flagged
004.
Included
004.
RULES
Your rules
What it can say, when to hand over, and you keep your number.
CE QUE NOUS ANALYSONS
001.
What it can say
002.
When it hands over
003.
Keep your number
004.
Included
(CBD — 03)
WHAT IT DOES
What it does
It answers, takes the details and sends you the summary. It never books or quotes — you confirm.
001.
CALLS
Answers every call
24/7, in your business name. It tells callers it’s an AI up front.
CE QUE NOUS ANALYSONS
001.
Day or night
002.
Your business name
003.
Says it’s an AI
004.
$199/month incl. 300 min
002.
DETAILS
Captures the job
Name, site, what they need and when — the details you need to call back.
CE QUE NOUS ANALYSONS
001.
Name and number
002.
Site and job details
003.
When they need it
004.
Included
003.
SUMMARY
Sends you the summary
By email and logged, with urgent calls flagged so you call back first.
CE QUE NOUS ANALYSONS
001.
Summary by email
002.
Every call logged
003.
Urgent calls flagged
004.
Included
004.
RULES
Your rules
What it can say, when to hand over, and you keep your number.
CE QUE NOUS ANALYSONS
001.
What it can say
002.
When it hands over
003.
Keep your number
004.
Included
(CBD — 04)
RUNNING ON A REAL BUSINESS
Our work
Our work
Our work
Que vous exploriez simplement les possibilités
ou que vous cherchiez à faire évoluer les outils existants.
2026
C2C Crane Trucks
AI phone agent answering real calls for a crane truck hire business in Yatala, QLD.
Industrie
Crane truck hire
SERVICE UTILISÉ
AI phone agent, operations portal
Défi
A call that rang out could be a job that went elsewhere.
2026
C2C Crane Trucks
AI phone agent answering real calls for a crane truck hire business in Yatala, QLD.
Industrie
Crane truck hire
SERVICE UTILISÉ
AI phone agent, operations portal
Défi
A call that rang out could be a job that went elsewhere.
2026
C2C Crane Trucks
AI phone agent answering real calls for a crane truck hire business in Yatala, QLD.
Industrie
Crane truck hire
SERVICE UTILISÉ
AI phone agent, operations portal
Défi
A call that rang out could be a job that went elsewhere.
2026
C2C Crane Trucks
AI phone agent answering real calls for a crane truck hire business in Yatala, QLD.
Industrie
Crane truck hire
SERVICE UTILISÉ
AI phone agent, operations portal
Défi
A call that rang out could be a job that went elsewhere.
2026
C2C Crane Trucks
AI phone agent answering real calls for a crane truck hire business in Yatala, QLD.
Industrie
Crane truck hire
SERVICE UTILISÉ
AI phone agent, operations portal
Défi
A call that rang out could be a job that went elsewhere.
Pas de battage médiatique. Juste des systèmes
La clarté l’emporte sur l’automatisation
Des décisions plutôt que des démonstrations
Conçu pour la réalité chaotique
Systèmes qui résistent à la pression
1
2
3
4
/4
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
CE QUE NOUS ANALYSONS
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
CE QUE NOUS ANALYSONS
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
CE QUE NOUS ANALYSONS
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
CE QUE NOUS ANALYSONS
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
1
2
3
4
/4
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
1
2
3
4
/4
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
1
2
3
4
/4
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
1
2
3
4
/4
1
2
3
4
/4
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
CE QUE NOUS ANALYSONS
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
CE QUE NOUS ANALYSONS
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
CE QUE NOUS ANALYSONS
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
CE QUE NOUS ANALYSONS
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
(CBD — 05)
PROCESS
Map. Build. Run.
A paid diagnostic finds the job worth fixing first. Then we build it, launch it and look after it.
001.
MAP
Map
A paid diagnostic, from $1,200, finds the job to fix first. The fee comes off your build.
CE QUE NOUS ANALYSONS
001.
One workflow mapped with you
002.
Where the time goes, measured
003.
The first job to fix, chosen
004.
A fixed-price build quote
1
2
3
4
/4
002.
BUILD
Build
We connect your tools and test it with your team. Most first builds go live in about 30 days.
CE QUE NOUS ANALYSONS
001.
Connected to your tools
002.
Your rules built in
003.
Tested with your team
004.
One fixed price, agreed first
1
2
3
4
/4
003.
LAUNCH
Launch
We test it with you on real work before it goes live.
CE QUE NOUS ANALYSONS
001.
Tested on real jobs
002.
Team training and handover
003.
You approve what goes live
004.
People approve what matters
1
2
3
4
/4
004.
RUN
Run
We look after it and keep improving it. You get the hours back.
CE QUE NOUS ANALYSONS
001.
Monitoring and fixes
002.
Monthly improvements
003.
Call and usage reports
004.
New automations as you grow
1
2
3
4
/4
Ce que nous livrons (®)
Ce que nous livrons (®)
(CBD — 06)
WHY CARBON BLACK
Nous concevons et développons des systèmes d’IA qui opèrent
au sein de flux de travail réels — de l’idée à la production.
© ‒ 001.
Plain English
No jargon, no lock-in. You always know what you’re paying for and why.
© ‒ 001.
Plain English
No jargon, no lock-in. You always know what you’re paying for and why.
Flux
quantique
© ‒ 002.
Fixed scope
Price agreed before we build. Diagnostics from $1,200, credited to your build.
© ‒ 002.
Fixed scope
Price agreed before we build. Diagnostics from $1,200, credited to your build.
© ‒ 003.
Design and systems, together
The same person designs your brand and builds your systems, so nothing gets lost in the handover.
© ‒ 003.
Design and systems, together
The same person designs your brand and builds your systems, so nothing gets lost in the handover.
© ‒ 004.
Real business impact
We start with the job that costs you the most time or money, and fix that first.
© ‒ 004.
Real business impact
We start with the job that costs you the most time or money, and fix that first.
© ‒ 005.
Local and reachable
Gold Coast based, working Australia-wide. Call 07 5690 5300 and talk to Josh.
© ‒ 005.
Local and reachable
Gold Coast based, working Australia-wide. Call 07 5690 5300 and talk to Josh.
(CBD — 07)
OUR STORY
Systèmes d’ingénierie qui transforment
le travail complexe en automatisation
Des systèmes d’ingénierie
qui transforment le travail complexe en automatisation
Des premiers outils d'automatisation à la création de
systèmes d'IA de production utilisés par des entreprises en croissance.
Pas de battage médiatique. Juste des systèmes
La clarté l’emporte sur l’automatisation
Des décisions plutôt que des démonstrations
Conçu pour la réalité chaotique
Systèmes qui résistent à la pression
(CBD — 08)
PRICING
Clear prices
Clear prices
Clear prices
Des modèles d’engagement flexibles pour les équipes
qui explorent ou font évoluer des systèmes d’IA.
Client quote goes here: one or two sentences about the result.
Client name
Role, Business
Client quote goes here: one or two sentences about the result.
Client name
Role, Business
© ‒ 001.
Workflow diagnostic
We map one workflow, check your tools and give you a fixed build quote.
from
$
ex GST
Note:
credited to your build
Ce qui est inclus :
Workflow and tools mapped
The first job to fix, chosen
We map one workflow with you, measure where the time goes and design the first build.
Fixed-price build quote
Plain-English report
Fee credited to your build
© ‒ 001.
Workflow diagnostic
We map one workflow, check your tools and give you a fixed build quote.
from
$
ex GST
Note:
credited to your build
Ce qui est inclus :
Workflow and tools mapped
The first job to fix, chosen
We map one workflow with you, measure where the time goes and design the first build.
Fixed-price build quote
Plain-English report
Fee credited to your build
© ‒ 001.
Workflow diagnostic
We map one workflow, check your tools and give you a fixed build quote.
from
$
ex GST
Note:
credited to your build
Ce qui est inclus :
Workflow and tools mapped
The first job to fix, chosen
We map one workflow with you, measure where the time goes and design the first build.
Fixed-price build quote
Plain-English report
Fee credited to your build
© ‒ 002.
AI receptionist
Answers every call in your business name, takes the details and sends you the summary.
month to month
$
/month
Note:
incl. 300 min, then 50c a minute
Ce qui est inclus :
Your local number included
300 minutes of calls a month
Extra minutes are 50c each. Ex GST.
Call summaries sent by email
Urgent calls flagged
It takes the details and flags urgent jobs. It never books or quotes.
Month to month, 30 days’ notice
© ‒ 002.
AI receptionist
Answers every call in your business name, takes the details and sends you the summary.
month to month
$
/month
Note:
incl. 300 min, then 50c a minute
Ce qui est inclus :
Your local number included
300 minutes of calls a month
Extra minutes are 50c each. Ex GST.
Call summaries sent by email
Urgent calls flagged
It takes the details and flags urgent jobs. It never books or quotes.
Month to month, 30 days’ notice
© ‒ 002.
AI receptionist
Answers every call in your business name, takes the details and sends you the summary.
month to month
$
/month
Note:
incl. 300 min, then 50c a minute
Ce qui est inclus :
Your local number included
300 minutes of calls a month
Extra minutes are 50c each. Ex GST.
Call summaries sent by email
Urgent calls flagged
It takes the details and flags urgent jobs. It never books or quotes.
Month to month, 30 days’ notice
© ‒ 003.
Care plan
Hosting, monitoring and ongoing improvements after launch. Month to month.
from
$
/month
Note:
month to month, 30 days’ notice
Ce qui est inclus :
Monitoring and fixes
Monthly improvements
Small improvements each month, agreed with you.
Call and usage reports
Priority support
Fixes come first, and you talk to Josh.
New automations as you grow
© ‒ 003.
Care plan
Hosting, monitoring and ongoing improvements after launch. Month to month.
from
$
/month
Note:
month to month, 30 days’ notice
Ce qui est inclus :
Monitoring and fixes
Monthly improvements
Small improvements each month, agreed with you.
Call and usage reports
Priority support
Fixes come first, and you talk to Josh.
New automations as you grow
© ‒ 003.
Care plan
Hosting, monitoring and ongoing improvements after launch. Month to month.
from
$
/month
Note:
month to month, 30 days’ notice
Ce qui est inclus :
Monitoring and fixes
Monthly improvements
Small improvements each month, agreed with you.
Call and usage reports
Priority support
Fixes come first, and you talk to Josh.
New automations as you grow
Works with your tools
Works with your tools
Works with your tools
Works with your tools
(CBD — 09)
INSIGHTS
Field notes
Field notes
Field notes
Notes sur les systèmes d’IA, les choix d’architecture,
et les leçons tirées de déploiements réels.
Pas de battage médiatique. Juste des systèmes
La clarté l’emporte sur l’automatisation
Des décisions plutôt que des démonstrations
Conçu pour la réalité chaotique
Systèmes qui résistent à la pression
(CBD — 10)
FAQ
Questions
qui comptent
Questionsqui comptent
Un ensemble clair de réponses sur la manière dont nous concevons, construisons,
et déployons des systèmes d'IA dans des environnements réels.
Un ensemble clair de réponses sur la manière dont nous concevons, construisons, et déployons des systèmes d'IA dans des environnements réels.
001.
Will callers know it’s AI?
Yes. It says so up front, then gets the caller what they need.
001.
Will callers know it’s AI?
Yes. It says so up front, then gets the caller what they need.
002.
What happens with tricky calls?
It takes a message and flags it for you. It never makes up prices or promises, and anything that needs judgement comes to you.
002.
What happens with tricky calls?
It takes a message and flags it for you. It never makes up prices or promises, and anything that needs judgement comes to you.
003.
Can I keep my number?
Yes. Divert your number to it when you’re busy or after hours, or all the time.
003.
Can I keep my number?
Yes. Divert your number to it when you’re busy or after hours, or all the time.
004.
How is this different from a virtual receptionist?
A human answering service charges per call. An AI receptionist is a flat monthly fee: $199/month including 300 minutes.
004.
How is this different from a virtual receptionist?
A human answering service charges per call. An AI receptionist is a flat monthly fee: $199/month including 300 minutes.
005.
Is it a phone answering service for tradies?
Yes. It’s built for people on the tools. It doesn’t book jobs: it takes the details and sends them to you, and you confirm.
005.
Is it a phone answering service for tradies?
Yes. It’s built for people on the tools. It doesn’t book jobs: it takes the details and sends them to you, and you confirm.
(CBD — 11)
CONTACT
Get it set up
Get it set up
Get it set up
Apportez votre système, votre flux de travail ou votre idée.
Nous vous aiderons à comprendre ce qu’il faut pour le créer et le déployer.
Apportez votre système, votre flux de travail ou votre idée.
Nous vous aiderons à comprendre ce qu’il faut
pour le concevoir et le déployer.
info@carbonblackdigital.com.au
Envoyer un message
Envoyer un message
Pas de battage médiatique. Juste des systèmes
Pas de battage médiatique. Juste des systèmes
Pas de battage médiatique. Juste des systèmes
La clarté l’emporte sur l’automatisation
La clarté l’emporte sur l’automatisation
La clarté l’emporte sur l’automatisation
Des décisions plutôt que des démonstrations
Des décisions plutôt que des démonstrations
Des décisions plutôt que des démonstrations
Conçu pour la réalité chaotique
Conçu pour la réalité chaotique
Conçu pour la réalité chaotique
Systèmes qui résistent à la pression
Systèmes qui résistent à la pression
Systèmes qui résistent à la pression
(CBD — 12)
WHAT WE BELIEVE
Ce que
nous croyons
Ce que nous croyons
Nous concevons des systèmes d'IA qui améliorent le travail réel —
pas seulement pour démontrer la technologie.
Nous concevons des systèmes d'IA qui améliorent le travail réel — pas seulement pour démontrer la technologie.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Technology should give you your evenings back. If it doesn’t make the work simpler, faster or clearer — it doesn’t belong.
Notre travail n’est pas d’automatiser tout.
Il s’agit de concevoir des systèmes qui restent compréhensibles, explicables et contrôlables — même lorsque les choses tournent mal.